Services Agreement Terms and Conditions

 The Services Agreement Terms and Conditions apply to all agreed work under Novello Partners Pty Ltd and Partner2GROW (a registered trademark belonging to Novello Partners Pty Ltd). 

  1. ACCEPTANCE
    1. The Client accepts this Agreement, including these Terms and Conditions and the Scope and Fees document (if relevant) by:
      1. signing and returning the Scope and Fees document;
      2. confirming by email that it accepts the Scope and Fees document;
      3. accepting the Terms and Conditions online;
      4. instructing the Company to proceed with the Services; or
      5. making part or full payment for the Services, including any Deposit.
    2. The Agreement, including these Terms and Conditions, and the Scope and Fees document (if relevant), together create the Company’s legally binding agreement with the Client.
  2. COMPANY SERVICES
    1. The Company will provide the Services for the Period, unless the Parties agree a Variation. At the end of the Period the Parties may agree to continue the Services under the Agreement for an additional period. The Company will provide the Deliverables agreed with the Client, for the Period.
    2. The Company may provide the Services to the Client using its Personnel and Personnel are included in this Agreement.
    3. If the Client hires other Personnel, these Personnel are the Client’s responsibility and Company is not responsible for goods or services provided by any of the Client’s Personnel.
    4. The Services and Fees may be varied by written agreement between the Parties, including by email. If the Client requests a Variation, the Company has discretion to refuse or accept the Variation. If the Company accepts the Variation, the Company will inform the Client of the Fee and Period required to perform the Variation and if the Client agrees, the Company will invoice the Client for the adjusted or new Fee. If the Company is unable to accommodate the Variation, the Company may request that it be paid for Services performed to date and terminate this Agreement.
    5. Service Standard: The Company will provide the Services with due care and skill, the Services will be fit for the purpose that the Company advertises, and the Company will supply the Services within a reasonable time.
  3. FEE, PAYMENT PERIOD, INVOICING AND PAYMENT METHOD
    1. Fees: Fees, Payment Periods and Payment Methods for the Services are set out on the Company’s Websites or, in the Scope and Fees document if this is provided to the Client. All Fees are stated in AUD unless expressly stated otherwise, and exclude GST unless expressly stated otherwise.
    2. Services: The Client agrees that if it engages the Company:
      1. for a Strategy Workshop, that it will pay the Company’s Fees for a Strategy Workshop in accordance with the Payment Period for a Strategy Workshop; and/or
      2. for Partnership Matching, that it will pay the Company’s Partnership Matching Fees in accordance with the Payment Period for Partnership Matching; and/or
      3. for a Project, that it will pay the Company’s Project Fees in accordance with the Payment Period for the Project; and/or
      4. on a Retainer basis, that it will pay the Company’s Retainer Fees in accordance with the Payment Period for Retainers; and/or
      5. for Regular Consulting and/or Advisory Services, that it will pay the Company’s Consulting Fees in accordance with the Payment Period for Regular Consulting and/or Advisory Services; and/or
      6. for Ad Hoc Consulting and/or Advisory Services, that it will pay the Company’s Ad Hoc Consulting and/or Advisory Services Fees in accordance with the Payment Period for Ad Hoc Consulting and/or Advisory Services.
    3. Partner2GROW: The Company and its associated entities also provide an online subscription offering, Partner2GROW. In order to subscribe to Partner2GROW, the Client must subscribe and register for an account and profile on the Partner2GROW Website. Access to Partner2GROW is subject to the conditions set out on the Partner2GROW Website and to payment of the Partner2GROW Subscription Fee, set out on the Partner2GROW Website. The Company may cancel a Client’s subscription if the Partner2GROW Subscription Fee is not paid. The Company may cancel a Client’s subscription if a Client uses Partner2GROW in a manner that is not consistent with its intended use or in a way that defames or otherwise damages the reputation of the Company or any of the Company’s clients, in the Company’s sole discretion. On cancellation or termination, the current month is not refunded. If the Client has paid for future months, these are refundable.
    4. Method: The Client agrees to pay the relevant Fees using the Payment Method.
    5. Invoices: The Client must pay the Company’s invoices by the date set out on the invoice. The Company, in its sole discretion, may cease to provide the Services until it receives payment.
    6. Interest: The Company may charge interest at a rate equal to the Reserve Bank of Australia’s cash rate from time to time plus 8% per annum, calculated daily and compounding monthly, on any amounts unpaid after the payment date set out on the invoice.
    7. Debts: If invoices are unpaid after the payment date, the Company has the right to engage debt collection services for the collection of unpaid and undisputed debts, and the right to commence legal proceedings for any outstanding amounts owed to the Company. The Company reserves the right to report bad debts to independent credit data agencies.
    8. Estimates: If the Company provides the Client with any cost or Fee estimates, the Client acknowledges that the final Fees may be more or less than the estimated amounts. The Company will endeavour to inform the Client of any material variation as it becomes apparent.
    9. Disbursements: The Client is responsible for paying internal expenses and disbursements which the Company incurs in carrying out the Client’s instructions. Disbursements are monies which the Company pays or is liable to pay to others on the Client’s behalf. If the Client requests Services that require disbursements, the Company will let the Client know in advance, where possible.
    10. Fee Changes: If the Parties agree to a further Period after the initial Period has elapsed, the Company may review its Fees and increase the Fees at its sole discretion. Fee changes will apply to the Client after the agreed Period is complete. The Company will notify the Client of any applicable Fee changes.
  4. CLIENT’S OBLIGATIONS AND WARRANTIES
    1. The Client warrants that:
      1. there are no legal restrictions preventing it from agreeing to this Agreement;
      2. it will cooperate with the Company, perform any agreed roles and responsibilities in the Period or time-frame agreed or if no set Period or time-frame is agreed then in a timely manner, and provide the Company with information necessary to enable the Company to perform the Services within a reasonable time of any request made by the Company (and for the avoidance of doubt no later than three business days after a request is made, unless a later period is specified);
      3. any information provided to the Company is true, correct and complete (the Company will not independently verify the accuracy of information or documents provided by the Client);
      4. it will not infringe any third party rights in working with the Company and receiving the Services;
      5. it will inform the Company if it has reasonable concerns relating to the Company’s provision of Services under this Agreement, with the aim that the Parties will use all reasonable efforts to resolve the Client’s concerns;
      6. it is responsible for obtaining any consents, licences and permissions from other parties necessary for the Services to be provided, at the Client’s cost, and for providing the Company with the necessary consents, licences and permissions (including but not limited to that the Client must provide lottery permits and licences, if relevant to the Services);
      7. it holds a valid ABN which has been advised to the Company;
      8. if applicable, the Client is registered for GST purposes; and
      9. it will not employ, canvass, solicit, entice, induce or attempt to employ the Company’s Personnel.
  5. REFERRALS AND COMMISSION
    1. During the term of this Agreement, the Company will undertake commercially reasonable efforts to refer potential business partners to the Client.
    2. The Client agrees to pay the Company the Commission Fee, in the circumstances and in the amount and Payment Period set out in the Scope and Fee document, if the Company enters into a commission arrangement with the Client, including for example if the Company introduces the Client to a potential partner and the Client and the potential partner enter into a business relationship, or sign a legal agreement, or pay each other any fees under the business relationship (Business Relationship).
    3. If the Client enters into a Business Relationship, it will promptly inform the Company of the nature and the quantum of fees the Client will receive pursuant to the Business Relationship.
    4. If the Company suggests an Existing Lead or Existing Client as a potential partner for the Client, the Client must inform the Company that that entity is an Existing Lead or Existing Client within 5 business days, in writing (including by email). The Company will not pursue that relationship for the Client and no Commission Fee will be payable by the Client for any referral involving an Existing Lead or Existing Client.
    5. This Agreement is not a commitment by either Party to work exclusively with the other Party regarding referrals of potential new business or any other business activities.
  6. CLIENT’S INTELLECTUAL PROPERTY AND MORAL RIGHTS
    1. The Client owns the Client’s pre-existing Intellectual Property, including but not limited to copyright which subsists in all creative and literary works incorporated into the Client’s pre-existing Intellectual Property.
    2. The Client agrees to provide information including any Intellectual Property to enable the Company to provide the Services. The Client:
      1. warrants that it has all necessary rights to provide the Intellectual Property to the Company;
      2. grants the Company a perpetual, non-exclusive, royalty-free, irrevocable, worldwide and transferable licence to use the Intellectual Property in any way the Company requires to provide the Services to the Client; and
      3. consents to any act or omission which would otherwise constitute an infringement of the Client’s Moral Rights.
    3. If the Client or any of the Client’s Personnel have Moral Rights in any Intellectual Property that it provides to the Company, the Client:
      1. irrevocably consents to any amendment of the Intellectual Property for the purposes of the Company providing Services to the Client and to the Company using or applying the Intellectual Property for the purposes of providing Services to the Client without any attribution of authorship;
      2. agrees that its consent extends to acts and omissions of any of the Company’s licensees and successors in title; and
      3. agrees that its consent is genuine consent under the Copyright Act 1968 (Cth) and has not been induced by duress or any false or misleading statements.
      4. This clause will survive the termination of this Agreement
  7. COMPANY’S INTELLECTUAL PROPERTY
    1. The Company owns the Intellectual Property rights in:
      1. the Company’s pre-existing Intellectual Property, including but not limited to copyright which subsists in all creative and literary works incorporated into the Company’s pre-existing Intellectual Property; and
      2. Intellectual Property that the Company creates during the course of the Services, including but not limited to copyright which subsists in all creative and literary works in all Intellectual Property that the Company creates during the course of the Services,unless the Company assigns or transfers this to the Client. This Intellectual Property is protected by Australian and international laws.
    2. Nothing in this Agreement constitutes an assignment or transfer of the either Party’s Intellectual Property rights, or a right to use the other Party’s Intellectual Property, whether registered or unregistered, except as stated in this Agreement or with the Party’s written permission.
    3. The Client must not breach the Company’s Intellectual Property rights by, including but not limited to:
      1. altering or modifying the Company’s Intellectual Property;
      2. creating derivative works from the Intellectual Property; or
      3. using the Company’s Intellectual Property for commercial purposes such as on-sale to third parties.
    4. Licence: The Company will licence the Deliverables, such as the WIP Summary, Draft Opportunity Summary and Partnership Strategy Document (as relevant to the Service or suite of Services selected by the Client) and/or the free templates available on the Company’s Websites to the Client, on full payment of the Company’s invoices. The Company grants the Client a royalty free, non-perpetual, non-exclusive, revocable, Australia-wide and non-transferable licence to use the licensed material for the purpose of pursuing the Partnership Opportunity.
    5. This clause will survive the termination of this Agreement.
  8. CONFIDENTIAL INFORMATION
    1. The Company, including its Personnel, agrees not to disclose the Client’s Confidential Information to any third party (other than where necessary, to third party suppliers, or as required by law); to use all reasonable endeavours to protect the Client’s Confidential Information from any unauthorised disclosure; and only to use the Client’s Confidential Information for the purpose for which it was disclosed by the Client, and not for any other purpose.
    2. The Client, including its Personnel, agrees not to disclose the Company’s Confidential Information to any third party; to use all reasonable endeavours to protect the Company’s Confidential Information from any unauthorised disclosure; and only to use the Company’s Confidential Information for the purpose for which it was disclosed or provided by the Company to the Client, to provide better quality services to the Client and not for any other purpose.
    3. These obligations do not apply to Confidential Information that:
      1. is authorised to be disclosed;
      2. is in the public domain and/or is no longer confidential, except as a result of a breach of this Agreement;
      3. is received from a third party, except where there has been a breach of confidence; or
      4. must be disclosed by law or by a regulatory authority including under subpoena.
    4. This clause will survive the termination of this Agreement.
  9. FEEDBACK AND DISPUTE RESOLUTION
    1. If there is a dispute between the Parties in relation to this Agreement, the Parties agree to the following dispute resolution procedure:
      1. The complainant must tell the respondent in writing, the nature of the dispute, what outcome the complainant wants and what action the complainant thinks will settle the dispute. The Parties agree to meet in good faith to seek to resolve the dispute by agreement between them at an initial meeting.
      2. If the Parties cannot agree how to resolve the dispute at that initial meeting, any Party may refer the matter to a mediator. If the Parties cannot agree on who the mediator should be, the complainant will ask the Law Society of New South Wales to appoint a mediator. The mediator will decide the time and place for mediation. The Parties must attend the mediation in good faith, to seek to resolve the dispute.
    2. Any attempts made by the Parties to resolve a dispute pursuant to this clause are without prejudice to other rights or entitlements of the Parties under this Agreement, by law or in equity.
  10. TERM AND TERMINATION
    1. Term: This Agreement commences on the Agreement Date and will continue for the Period, or the date on which this Agreement is terminated in accordance with this clause, if earlier. The Client may terminate, with no termination fee, if the Client notifies the Company at least 30 days before the end of the Period. This Agreement will automatically continue, if relevant, if the Client does not provide notice of termination at least30 days before the end of the Period.
    2. Either Party may terminate this Agreement if there has been a material breach of this Agreement, subject to following the dispute resolution procedure.
    3. The Company may terminate this Agreement immediately, at the Company’s sole discretion, if:
      1. the Client commits a non-remediable breach of this Agreement;
      2. the Client commits a remediable breach of this Agreement and does not remedy the breach within a reasonable time after receiving written notice of the breach;
      3. the Company considers that a request for the Services is inappropriate, improper or unlawful;
      4. the Client fails to provide the Company with clear or timely instructions to enable the Company to provide the Services;
      5. the Company considers that its working relationship with the Client has broken down including a loss of confidence and trust;
      6. for any other reason outside the Company’s control which has the effect of compromising the Company’s ability to perform the Services within the required timeframe; or
      7. the Client fails to pay an invoice by the due date.
    4. On termination of this Agreement the Client agrees that Fees or other payments made are not refundable, and the Client must pay for all Services provided prior to termination, including Services which have been performed and have not yet been invoiced to the Client.
    5. On termination of this Agreement, the Client agrees to promptly return (where possible), or delete or destroy (where not possible to return), the Company’s Confidential Information and Intellectual Property, and/or documents containing or relating to the Company’s Confidential Information and/or Intellectual Property.
    6. On termination of this Agreement, the Company agrees to promptly return (where possible), or delete or destroy (where not possible to return), the Client’s Confidential Information and Intellectual Property, and/or documents containing or relating to the Client’s Confidential Information and/or Intellectual Property.
    7. On completion of the Services, the Company will retain the Client’s documents (including copies) as required by law or regulatory requirements. The Client’s express or implied agreement to this Agreement constitutes the Client’s authority for the Company to retain or destroy documents in accordance with the statutory periods, or on termination of this Agreement.
    8. The accrued rights, obligations and remedies of the Parties are not affected by the termination of this Agreement.
  11. CONSUMER LAW, LIMITATION OF LIABILITY AND DISCLAIMERS
    1. ACL: Certain legislation including the Australian Consumer Law (ACL) in the Competition and Consumer Act 2010 (Cth) and similar consumer protection laws and regulations may confer the Client with rights, warranties, guarantees and remedies relating to the provision of Services by the Company to the Client which cannot be excluded, restricted or modified (Statutory Rights).
    2. Statutory Rights: Nothing in this Agreement excludes the Client’s Statutory Rights as a consumer under the ACL. The Client agrees that the Company’s liability for the Services is governed solely by the ACL and this Agreement.
    3. Warranties: Except for the Client’s Statutory Rights, the Company excludes all express and implied warranties representations and guarantees and all material and work is provided to the Client without warranties, representations and guarantees of any kind.
    4. Delay: Where the provision of Services depends on the Client’s information or response, the Company has no liability for a failure to perform the Services in the Period, where it is affected by the Client’s delay in response or supply of incomplete or incorrect information.
    5. Disclaimers
      1. The Company endeavours to achieve the Goals for the relevant Service selected by the Client. While the Company makes all reasonable efforts to assist the Client to achieve the Goals, the Client acknowledges and agrees that many factors to achieve the Goals are outside the Company’s control. The Company does not guarantee that the Goals will be achieved, that a successful partnership will be entered into with the Prospects, or how any Goals or any partnerships may proceed and the outcomes that may be achieved.
      2. The Company and its Personnel are not lawyers, accountants, tax advisers or financial advisers and do not provide legal, accounting, tax or financial advice. The Company recommends that each Client obtain its own legal, accounting, tax or financial advice regarding their business and partnerships.
    6. Liability: To the extent permitted by law, the Company’s total liability arising out of or in connection with the Services, is limited to the Company re-supplying the Services to the Client, or, at the Company’s option, the Company refunding to the Client the amount it has paid to the Company for the Services to which the Client’s claim relates. The Company’s total liability to the Client for all damages in connection with the Services will not exceed the price paid by the Client under this Agreement for the 12-month period prior to the act which gave rise to the liability, or one hundred dollars (AUD$100) if no such payments have been made. To the extent permitted by law, the Company excludes liability for:
      1. the Services being unavailable, the Client’s inability to access or use the Services or the late supply of Services; or
      2. any Claim, even if the Company was informed of the likelihood of such loss or damage.
    7. This clause will survive the termination of this Agreement.
  12. INSURANCE AND INDEMNITY
    1. Each Party warrants to the other that it carries appropriate business insurance for an entity of its type, including public liability insurance and workers compensation.
    2. Each Party is liable for and agrees to indemnify, defend and hold the other Party harmless for and against any and all Claims, liabilities, suits, actions and expenses, including costs of litigation and reasonable legal costs, arising out of the fraudulent or unlawful act or omission of that Party, or of its Personnel, in relation to this Agreement.
    3. The Client is liable for and agrees to indemnify, defend and hold the Company harmless for and against any and all Claims, liabilities, suits, actions and expenses, including costs of litigation and reasonable legal costs, resulting directly or indirectly from any information provided by the Client that is not accurate, up to date or complete or is misleading or a misrepresentation; the Client’s breach of this Agreement; the Client’s misuse of the Services or the Client’s breach of any law or third party rights.
    4. The Client agrees to co-operate with the Company (at the Client’s own expense) in the handling of disputes, complaints, investigations or litigation that arise as a result of the Client’s use of the Services including but not limited to disputes, complaints, investigations or litigation that arise out of or relate to incorrect information the Client has provided to the Company.
    5. This clause will survive the termination of this Agreement.
  13. GENERAL
    1. subPrivacy: The Company agrees to comply with the legal requirements of the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) and any other applicable legislation or privacy guidelines.
    2. Publicity: The Client consents to the Company stating that it provided Services to the Client, including but not limited to mentioning the Client on the Company’s Websites and in the Company’s promotional material.
    3. Email: The Client acknowledges that the Company is able to send electronic mail to the Client and receive electronic mail from the Client. The Client releases the Company from any claim the Client may have as a result of any unauthorised copying, recording, reading or interference with that document or information after transmission, for any delay or non-delivery of any document or information and for any damage caused to the Client’s system or any files by a transfer.
    4. GST: If and when applicable, GST payable on the Fee for the Services will be set out on the Company’s invoices. The Client agrees to pay the GST amount at the same time as its pays the Fee.
    5. Relationship of Parties: This Agreement is not intended to create a relationship between the Parties of partnership, joint venture, or employer-employee.
    6. Assignment: This Agreement is personal to the Parties. A Party must not assign or deal with the whole or any part of its rights or obligations under this Agreement without the prior written consent of the other Party (such consent not to be unreasonably withheld).
    7. Severance: If any provision (or part of it) under this Agreement is held to be unenforceable or invalid in any jurisdiction, then it will be interpreted as narrowly as necessary to allow it to be enforceable or valid. If a provision (or part of it) under this Agreement cannot be interpreted as narrowly as necessary to allow it to be enforceable or valid, then the provision (or part of it) must be severed from this Agreement and the remaining provisions (and remaining part of the provision) of this Agreement is valid and enforceable.
    8. Force Majeure: The Company will not be liable for any delay or failure to perform the Company’s obligations under this Agreement if such delay is due to any circumstance beyond the Company’s reasonable control.
    9. Notices: Any notice required or permitted to be given by either Party to the other under this Agreement will be in writing addressed to the relevant address set out in Part 1 of the Scope and Fees document or as otherwise notified to the Company. Any notice may be sent by standard post or email, and notices will be deemed to have been served on the expiry of 48 hours in the case of post, or at the time of transmission in the case of transmission by email.
    10. Jurisdiction & Applicable Law: This Agreement is governed by the laws of New South Wales and the Commonwealth of Australia. Each Party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts operating in New South Wales.
    11. Entire Agreement: This Agreement and any document expressly referred to in Agreement represents the entire agreement between the Parties and supersede any prior agreement, understanding or arrangement between the Parties, whether oral or in writing.
  14. DEFINITIONS
    1. Ad Hoc Consulting and/or Advisory Services means ad hoc advisory services provided to the Client by the Company, as described in Part 2 of the Scope and Fees document, or as otherwise agreed between the Client and the Company.
    2. Agreement means this Services Agreement, including the Terms and Conditions and Scope and Fees document (if relevant).
    3. Agreement Date means the date on which the last Party signs the Scope and Fees document, if relevant, or the date on which the Agreement is accepted, as per clause 1.1.
    4. Business Day means a day which is not a Saturday, Sunday or bank or public holiday in New South Wales, Australia.
    5. Business Relationship is defined at clause 5.2.
    6. Claim/Claims includes a claim, notice, demand, right, entitlement, action, proceeding, litigation, prosecution, arbitration, investigation, judgment, award, damage, loss, cost, expense or liability however arising, whether present, unascertained, immediate, future or contingent, whether based in contract, tort (including negligence), in equity or statute or otherwise, for indirect, special, consequential or incidental loss, loss of profits, revenue, production, opportunity, access to markets, goodwill, reputation or any loss or damage relating to business interruption or otherwise, suffered by the Client or made against the Client, whether involving a third party or a Party to this Agreement or otherwise.
    7. Client means the entity described in Part 2 of Part 1 of the Scope and Fees document (if relevant) or the person, organisation or entity engaging the Company to perform Services.
    8. Commission Fee is set out at Part 3 of the Scope and Fees document (if relevant), or as otherwise agreed between the Client and the Company.
    9. Company means Novello Partners Pty Ltd ABN 22 622 644 893.
    10. Confidential Information includes confidential information about the business, structure, programs, processes, methods, operating procedures, activities, products and services, trade secrets, know how, financial, accounting, marketing and technical information, customer and supplier lists (including prospective customer and supplier information), ideas, concepts, technology, and other information of either Party whether or not such information is reduced to a tangible form or marked in writing as “confidential”.
    11. Consulting means consulting services provided to the Client by the Company, as described in Part 2 of the Scope and Fees document (if relevant), or as otherwise described on the Websites.
    12. Draft Opportunity Summary means a summary of potential partnership opportunities, provided to the Client by the Company.
    13. Deposit means any deposit required for the Services and as set out at Part 3 of the Scope and Fees document (if relevant), or as otherwise agreed between the Client and the Company.
    14. Deliverables are as described in Part 2 of the Scope and Fees document (if relevant), or as otherwise agreed between the Client and the Company.
    15. Existing Client means a company or client that the Client currently has a business relationship with.
    16. Existing Lead means a company or client that the Client has engaged with, regarding a business relationship between the Existing Lead and the Client.
    17. Fees mean the fees applicable to the Services, as set out in Part 3 of the Scope and Fees document (if relevant), or as otherwise agreed between the Client and the Company.
    18. Goals are set out in Part 2 of the Scope and Fees document (if relevant), or as otherwise agreed between the Client and the Company.
    19. GST means GST as defined in the A New Tax System (Goods and Services Tax) Act 1999 (Cth) as amended from time to time or any replacement or other relevant legislation and regulations.
    20. Intellectual Property includes any and all present and future rights to intellectual and industrial property throughout the world, and includes all copyright and analogous rights, all rights in relation to inventions (including patent rights), patents, improvements, registered and unregistered trademarks, designs, any corresponding property rights under the laws of any jurisdiction, discoveries, circuit layouts, trade names, trade secrets, secret processes, know-how, concepts, ideas, information, processes, data or formulae, business names, company names or internet domain names, and any Confidential Information.
    21. Moral Rights means the right of attribution of authorship, the right not to have authorship falsely attributed and the right of integrity of authorship, as defined in the Copyright Act 1968 (Cth).
    22. Partner2GROW means the Company’s online subscription offering.
    23. Partner2GROW Subscription Fee means the subscription fee payable to access Partner2GROW.
    24. Partnership Matching means the Service provided by the Company as outlined at Part 2 of the Scope and Fees document (if relevant), or as otherwise agreed between the Client and the Company
    25. Partnership Opportunity means an opportunity for partnership between the Client and Prospects.
    26. Partnership Strategy Document means the strategy document provided to the Client as part of the Strategy Workshop. Payment Method is set out in Part 3 of the Scope and Fees document (if relevant), or as otherwise agreed between the Client and the Company.
    27. Period is set out in Part 2 of the Scope and Fees document (if relevant), or as otherwise agreed between the Client and the Company.
    28. Personnel means a Party’s employees, contractors and/or third party providers.
    29. Prospect or Prospects means potential partners for the Client.
    30. Prospect List means a list of potential Prospects for the Client.
    31. Regular Consulting and/or Advisory Services means advisory services provided to the Client by the Company, on a regular basis, as described in Part 2, of the Scope and Fees document (if relevant), or as otherwise agreed between the Client and the Company.
    32. Retainer is set out at Part 2, of the Scope and Fees document (if relevant), or as otherwise agreed between the Client and the Company.
    33. Scope and Fees document means any scope and fees document provided to the Client by the Company.
    34. Services mean the Services as outlined in Part 2 of the Company’s Scope and Fees document (if relevant), or as outlined on the Company’s Websites.
    35. Statutory Rights are defined in clause 11.1.
    36. subStrategy Workshop means the strategy workshops performed by the Company and as described in Part 2, of the Scope and Fees document (if relevant), or as otherwise agreed between the Client and the Company.
    37. Terms and Conditions means these terms and conditions.
    38. Variation means amended or additional Services, including but not limited to changes to the Services or Fees.
    39. Websites means the Company’s websites; novellopartners.com and partner2grow.com.
    40. WIP Summary means a periodic summary of the Services the Company has performed and progress with meeting the Deliverables and Goals.

Contact details

Novello Partners Pty Ltd ABN 22 622 644 893

contact@novellopartners.com or for Partner2GROW support@partner2grow.com 

Last update: 24 January 2018

 
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